If you don't want what you ordered or you decided on different model? No problem....
Your purchase must be :-
Returned within 15 days
Returned In their original packaging
Returned in a perfect resalable condition
RETURN PROCESS Contact us using the Contact Page and ask for a RETURN REFERENCE NUMBER to be affixed the outside of the box before sending it back. We cannot accept responsibility for any goods lost in transit so make sure you use recorded delivery or special delivery.
RETURN LABEL:- Dryhomes, The Store, Burton St, Brixham, TQ5 9JA + Return Number on outside of package
REFUND ON EXCHANGE PRODUCT. If you replaced the item for another PIV model in our shop let us know using the Contact Page. You will receive a full refunded using the original payment method as soon as your returned parcel arrives at our store and has been checked.
REFUND ON RETURNS. I hope you will understand that a full refund is not possible as that would mean Dryhomes suffering a loss without being at fault. The refund will be the full amount you paid less a £20 restocking/ carriage/admin fee. Refunds will be issued using the original payment method as soon as your returned parcel arrives at our store and has been checked.
USED GOODS Used goods are not accepted for return without special arrangements. Use our Contact Page
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